Best of Time does not deal in replicas or non-authentic merchandise. Every pre-owned Rolex is thoroughly inspected, cleaned, polished and serviced by one of our full-time certified watchmakers. Upon receiving your watch, Best of Time allows you a 14-Day timeframe in which you may take your purchase to your own local jeweler to verify its authenticity. Also, when you purchase a pre-owned watch from us, it will come with a Certificate of Appraisal, which will include the serial number, reference number, and certified appraisal amount for the watch.

Like many upscale items, a new Rolex watch will depreciate in value immediately after it is purchased. By purchasing a pre-owned Rolex, you can avoid this initial depreciation. After their initial purchase, pre-owned luxury timepieces greatly hold their value and are usually worth more than their original cost later in time.

Best of Time is not an official dealer of Rolex. Being that we are not authorized dealers, we are not bound by any price restraints. This allows us the freedom to give you a significant discount. All our products do however come DIRECTLY from authorized dealers or respected industry wholesalers. Also, you can enjoy our 3-Year Diamond Level warranty, which is considerably longer then an authorized dealership.

You can rest assured that we are reputable because we are currently a member of The International Watch and Jewelry Guild, The National Association of Watch and Clock Collectors, and many other respected organizations. We also have storefronts throughout Atlanta, GA, where you can physically go to visit our wide selection of jewelry.

We get all of our watches through a network of dealers that we have established over many years. We would not be able to supply you with a steady source without this network. When you call or e-mail us inquiring about a watch, occasionally we will have to check with our network about availability. Many customer requests have been for rare items, and for this reason, we kindly request your patience. We only deal with reputable people, and we want to assure you that you are receiving the highest quality jewelry.

Almost all of the watches we sell are in first-rate, excellent, or "like new" condition. Our definition of excellent condition consists of the following: The case, band, bezel, and crystal must not have any visible scratches. The crystal and bezel may be replaced with new Swiss-made non-Rolex items if need be. The scratch resistant sapphire crystals are purchased from the same factory Rolex obtains their crystals from. In reference to the band, you may notice some stretch between the links if compared to a brand new watch, however, it will be very minor. All our watches are thoroughly inspected, cleaned, professionally polished, maintained, and should offer you many years of service. We do improve and change crystals, worn links, hands, and dials as needed.

Yes, customizing Rolex timepieces is standard practice. We normally change the face color, band, and case with genuine Rolex parts. Diamonds and precious stones are added domestically. Typically, these are done so well that it is very hard to tell that Rolex itself did not set them. Also because of this, we can offer you the look you want at a fraction of the cost. We also offer original Rolex set dials and bezels as well. If you have any questions about how we set our timepieces, please do not hesitate to contact us by clicking here.

Yes, we guarantee authenticity of your watch 100%, if you are not satisfied with your purchase in any way, you may return the watch back within 14 days for a full refund, or within 30 days for an exchange for another authentic Rolex watch. Please refer to our exclusive 14-Day Buyer's Insurance Policy and our 30 Day Return Policy on our Certificate of Satisfaction/Returns page.

If you take the watch to a master watchmaker who specializes in pre-owned Swiss watches and ask for a statement of authenticity in writing, we guarantee that the statement will come back certifying the authenticity of the watch. If you are still unsatisfied for any reason whatsoever with your watch, you may send it back while still within the terms of our money-back or exchange policies.

We recommend that your watchmaker check for this. He/she will have to remove the bracelet to look at the model and serial numbers that are located at 6 and 12 o'clock position and remove the back case to look up the mechanism. Those are the main steps of authentication process.

If you take the watch to a jeweler who sells brand new watches or any person who does not specialize in pre-owned watch repair, then you may not be able to get an accurate opinion, and we would highly advise you to check with someone else.

The appraisal that you will receive with the watch is for your house insurance purposes. If the watch gets lost or stolen, that's the paper that you take to your insurance company. Your local watchmaker may give you a higher or lower appraised value, as an appraised value is opinion based and there are lots of elements that factor in the appraised value, some being personal opinion. At Best of Time, however, we strive to bring you the lowest, most objective appraisal prices.

All diamonds are custom added by a 3rd party and are not set by Rolex. Diamond accessories from Rolex are very expensive, and we would rather pass those savings on to you.. For example, a diamond bezel can cost around $5,000.00 alone, and a diamond dial about $2,000.00 alone. This watch can cost around $7,000.00 more set by Rolex. We don't want you to pay more, when you can get the same high-quality diamonds available for half the price.

Some Authorized Rolex dealers do and some do not. Some do accept watches with diamond bezels and not with diamond dials; you should contact your local watch master and ask about their policies.

Any master watchmaker will be happy to service your watch for you; it's far less expensive than sending it to Rolex, and can offer comparable services.

The difference is very small. The case of the Date model is 34mm, which is 2mm smaller than the case of the Datejust at 36mm. Also, the DateJust model is available with the Jubilee or Oyster bracelet, while the Date is only available with the Oyster bracelet. To learn about all of the various Rolex Models, please refer to our About Rolex Models page..

There are a few classifications of Quick Sets, listed as the following:

1. Quick Set: The "Quick Set" feature allows you to advance the Date without changing the time (hour hands).
2. Non-Quick Set: For "Non-Quick Set" models, you must rotate the hour hands to change the Date on the calendar.
3. Double-Quick Set: The "Double-Quick Set" feature allows you to change the Day and Date without moving the other hands.
4. Single-Quick Set: The "Single-Quick Set" feature allows you to change Date without moving the hour hands but the Day must be changed by rotating the hour hands.

We mean that newer Rolex watches have a glass-like "Sapphire" crystal. Older Rolex models have a hard plastic "Acrylic" crystal.

This is a very common question since people often confuse the two. While their names may sound similar, these terms have very little in common.

Chronometer is the term used to describe a highly-precise timepiece which, after rigorous testing, has received an official timing certificate from the official Swiss timing bureau Controle Officiel Suisse des Chronometres (COSC). Thus, it is a rating or accolade given for the watch's accuracy.

A chronograph is a timepiece that, in addition to the normal time telling functions, also performs a separate time measuring function such as a stop watch - with a separate seconds hand which can be started, stopped and reset to zero, via push-buttons on the side of the case. Please do not confuse 'chronographs' with 'complications'. While all chronographs can be considered complications, not all complications are in fact chronographs.

A complication is described as any additional function the wristwatch performs beyond basic time telling (i.e. hour, minute and second). A common example of wristwatch complications are calendar models which display the day/date. Additional complications include chronograph models, whereas the watch performs like a basic "stop watch" (as described above). Other complications worth mentioning are: second time zone, moonphase and alarms.

The "day wheel" on the Day-Date is available in the following 26 languages: English, German, Arabic, Chinese, Danish, Spanish, Basque, Catalan, Ethiopian, Finnish, French, Greek, Hebrew, Dutch, Indonesian, Italian, Japanese, Latin, Moroccan, Norwegian, Farsi, Polish, Portuguese, Russian, Swedish and Turkish.

We guarantee that the watch will be as described. If once you get the watch, you don't like it, just call Best of Time and we will be happy to assist you with your needs. We can be reached internationally toll-free at 1-888-721-1979.

If once you get the watch, you don't like it for any reason, we can exchange it for you or you may return it. There is no restocking fee. Please refer to our returns page by clicking here.

As a store policy, before we ship out a watch, we will place it thru 4 precision tests once again, such as water pressure and other winding tests, according to store policy. Once quality testing completes, we ship out via FedEx Priority Shipping immediately. As a policy, we will ship no later than 7 days.

Unfortunately, we do not accept buyer offers. We will be happy to accommodate any special needs or requirements that you may request. For this, please do not hesitate to call us internationally toll-free at 1-888-721-1979.

Yes, we do! If we accept an order from you with a non-US based address, we will contact you to inform you of any additional costs for shipping and handling, if necessary.

You may click here to view the Buyer's Insurance Return Policy. Alternatively, you can click on the Certificate of Satisfaction image on any product page to view the insurance certificate.

The difference is that all 30-Day exchanges will require the pre-payment of the return delivery cost, and the 14-Day returns do not. Also, 30-Day exchanges are just that - we allow you to exchange your watch for another one that we may have in stock; the 14-day Insurance policy allows you to return the watch you purchased for a full refund. Once the Arrival Inspection Dept. clears the watch for the refund, the order will forward to the refund department for a full refund. The watch and original box and packaging must arrive back at the Best of Time Distribution Center in New re-saleable condition.

You must call or email customer service within the first 30 days after receiving the watch starting with the day that you received the watch. You will then be allowed to select another watch we have in stock and exchange the one you have for it.

The "Buyer's Insurance" allows you to buy the watch for 14 days and return the watch at no cost. You will be fully reimbursed after the watch has arrived back at the Best of Time Distribution Center and has completed the return-arrival inspection. The order will forward to the refund department for a full refund. The watch must be in the ORIGINAL box and packaging and must arrive back at the Best of Time Distribution Center in new re-saleable condition.

Please note that there is no return delivery cost as long as you initiate the return of the watch from the first 14 days after receiving the watch. If you are not completely satisfied with the watch for any reason at all, please email customer service within the first 14 days starting with the day that you received the watch and we will bring it back and provide you with a full refund.

Best of Time does not charge sales tax on purchases outside the state of Georgia. However, the state of Georgia requires that all in-state purchases be charged sales tax. Each state has different Sales and Use tax payment requirements for on-line purchases. Contact your tax preparer for further advice on payment of sales/use tax.

Yes, our headquarters are located in Atlanta, GA.

Yes, the watch we sell is guaranteed to be as depicted in our descriptions. .

We standardize the watch band sizes to 6.5, but you may call us after placing your order to specially request a change in the band size to your suiting.